Item Customizations

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*** This is a hidden product used by Product Customizer. Please do not modify or delete! ***

In order to add priced options to the cart, this product must be Visible in the Online Store and set to Don't Track Inventory. Modifying these settings may prevent your shoppers from checking out.

You may safely update the default Title and Image to better suit your shop.

For questions, please contact us .

Returns & Refunds

Please choose carefully as The Billion Roses does not accept refund or exchange due to change of mind or failure to observe shipping information.

If you'd like to cancel your order please make sure to email us at hello@thebillionroses.com.au 2 days prior to the delivery date. Our team will do everything to guarantee that you will receive the arrangement as shown on the pictures at the website. Also please understand that the roses might look different and colors may vary due to lighting and the breeds used.

Faulty items

We really sorry if the item you received was faulty or incorrect. Please contact our customer service team and send us an email at hello@thebillionroses.com.au and attach pictures of your order.

Please note: all accepted refunds will be issued to the payment method what you used to order your product. 

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